11. In a situation in which the possible
consequences are equal in value and of equal importance to the individual,
which of the following will present the most intense type of
intrapersonal goal conflict?
|
a.
|
approach-approach
|
|
b.
|
avoidance-avoidance
|
|
c.
|
approach-avoidance
|
|
d.
|
all of these would be equally intense
|
ANS: C
12. The
intensity of intrapersonal conflict generally increases under one or more of
the following conditions except:
|
a.
|
several realistic alternative courses of
action are available for handling the conflict
|
|
b.
|
two or more individuals perceive that
their goals are compatible
|
|
c.
|
the source of conflict is important to
the individual
|
|
d.
|
the positive and negative consequences
of the alternative courses of action are roughly equal
|
ANS: B
13. Workplace
violence often occurs when severe, unresolved ____ conflicts trigger violent
____ conflict.
|
a.
|
intrasender; intragroup
|
|
b.
|
neurotic tendency; intersender
|
|
c.
|
intrapersonal; interpersonal
|
|
d.
|
interpersonal; intrapersonal
|
ANS: C
14. When
a focal person responds with behaviors that serve as inputs to the role
senders' process, ____ occurs.
|
a.
|
Intrapersonal conflict
|
|
b.
|
Goal conflict
|
|
c.
|
Inadequate role set
|
|
d.
|
Role Conflict
|
ANS: D