15. All of the following are among the basic types
of role conflict except:
|
a.
|
interrole conflict
|
|
b.
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meta conflict
|
|
c.
|
intersender role conflict
|
|
d.
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intragroup role conflict
|
ANS: B
16. When
different messages and pressures from a single member of the role set are
incompatible, ____ may occur.
|
a.
|
interrole conflict
|
|
b.
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person-role conflict
|
|
c.
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intrasender role conflict
|
|
d.
|
intersender role conflict
|
ANS: C
17. Greg,
the plant manager, tells Wendy, the production manager: "It is imperative
that this order be shipped before the end of the week. Do whatever it takes to
get the order out on time." However, when Wendy tries to schedule her team
for overtime so that the order can be completed on time, the human resource
department informs her that Greg issued a directive the previous week
stipulating that no overtime be allowed because of overruns in the personnel
budget. Wendy may experience:
|
a.
|
intrasender role conflict
|
|
b.
|
interrole conflict
|
|
c.
|
person-role conflict
|
|
d.
|
role overload
|
ANS: A
18. ____
occurs when two or more individuals perceive that their attitudes, behaviors,
or preferred goals are in opposition.
|
a.
|
Conflict management
|
|
b.
|
Attitudinal structuring
|
|
c.
|
Interpersonal conflict
|
|
d.
|
Intrapersonal conflict
|