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20. Planned organizational change represents a(n)
____ attempt by managers and employees to improve the functioning of teams,
departments, divisions, or an entire organization in some important way.
|
a.
|
inevitable
|
|
b.
|
necessary
|
|
c.
|
unintentional
|
|
d.
|
deliberate
|
ANS: D
21. The
economic approach to change is characterized by all of the following except:
|
a.
|
profit is the purpose of the
organization
|
|
b.
|
leadership is top-down
|
|
c.
|
the focus is on the culture of the
organization
|
|
d.
|
incentives lead performance
|
ANS: C
22. The
organizational development approach to change is characterized by all of the
following except:
|
a.
|
developing employees' competencies is
the purpose of the organization
|
|
b.
|
leadership is participative
|
|
c.
|
incentives lag performance
|
|
d.
|
structure and strategy are the focus of
change
|
ANS: D
23. In
many small dot-com start-ups, maximizing market value prior to the sale of
shares is their sole purpose. Which approach to planned organizational change
are they most likely to use?
|
a.
|
Lewin's model
|
|
b.
|
organizational development
|
|
c.
|
economic
|
|
d.
|
team building
|
