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74. The change approach of ____ is also frequently
used as a diagnostic tool to identify team, department, and organizational
problems.
|
a.
|
reengineering
|
|
b.
|
process consultation
|
|
c.
|
survey feedback
|
|
d.
|
kaizen
|
ANS: C
75. Team
building begins when members do which of the following first?
|
a.
|
complete a survey feedback
|
|
b.
|
detail a need for cultural change
|
|
c.
|
modify socialization tactics
|
|
d.
|
recognize a problem exists
|
ANS: D
76. What
is the goal of many team-building methods?
|
a.
|
construct a useful survey feedback tool
|
|
b.
|
improve the quality of work life
|
|
c.
|
build social networks
|
|
d.
|
change the culture of the organization
|
ANS: D
