67. At BMW’s Assembly Line, employees are paid when
the plant is idle. In return for this benefit, they are expected to work
overtime if necessary when the plant is busy. Instead of overtime pay when they
work overtime, ____.
|
a.
|
they build up an account of extra time
off.
|
|
b.
|
they are paid from their overtime
accounts
|
|
c.
|
they get bonuses
|
|
d.
|
they get their regular pay and nothing
else
|
ANS: A
68. At
BMW’s Assembly Line, to motivate employees to come up with ideas to cut costs
and boost output, the organization:
|
a.
|
started a bonus system that was paid to
employees who submitted ideas
|
|
b.
|
started an employee of the month
distinction
|
|
c.
|
made all suggestions public along with
the employee names
|
|
d.
|
gave employees who did not participate
hard tasks
|
ANS: A
69. ____
is the simplest schedule of reinforcement.
|
a.
|
Continuous reinforcement
|
|
b.
|
Intermittent reinforcement
|
|
c.
|
Interval schedules
|
|
d.
|
Ratio schedules
|