1. According to Learning from Experience: Stress
and Coping with a layoff, what are the areas in a company that have been struck
with layoffs:
a.
|
department managers
|
b.
|
data entry clerks
|
c.
|
senior employees
|
d.
|
all of these
|
ANS: D
2. According
to Learning from Experience: Stress and Coping with a layoff, what are some of
the physical effects of the stress caused by a layoff:
a.
|
lack of sleep
|
b.
|
high blood pressure
|
c.
|
headaches
|
d.
|
all of these
|
ANS: D
3. ____
is the physical tension, excitement, and/or feeling of anxiety that occurs when
the demands placed on an individual are thought to exceed the ability to cope.
a.
|
Stress
|
b.
|
Dissatisfaction
|
c.
|
Psychological demands
|
d.
|
Psychological tension
|
ANS: A
4. Which
of the following is true about on-the-job stress.
a.
|
65% of respondents said they had little
or no on the job stress
|
b.
|
About half of respondents said that
excessive stress makes it hard for them to perform well on the job
|
c.
|
85% of respondents felt like striking a
coworker in the past year
|
d.
|
69% of respondents quit their job due to
stress levels
|