79. Melissa is a manager for Loustar, a supplier of
parts to the electronics industry. She has just been sent unexpectedly to a
meeting with a group of Japanese managers to try to convince them to purchase
parts from the company. Which of the following should she probably try to do
during the meeting?
|
a.
|
be sure to start the meeting right on
time
|
|
b.
|
keep small talk to a minimum and get
right down to business
|
|
c.
|
ask each manager to review areas of
expertise at the beginning of the meeting
|
|
d.
|
try to get to know each manager
personally
|
ANS: D
80. In
his role as the production manager for a small defense contractor, John has
just been sent unexpectedly to a meeting with a group of Saudi Arabian managers
to try to convince them to purchase weapons systems from his company. Which of
the following should he probably try to avoid doing during the meeting?
|
a.
|
attempting to expedite the decision
making
|
|
b.
|
getting to know the other managers
personally
|
|
c.
|
paying close attention to nonverbal and
situational cues
|
|
d.
|
spending a lot of time on small talk
|
ANS: A
81. Managers
and professionals from several different countries attended a recent
problem-solving meeting in the telecommunications industry. One manager entered
the room, sat down at the conference table, and interrupted the social chatter
by indicating that the meeting was supposed to have started 10 minutes earlier.
He went on to announce that he had a master's degree in Fiber Optic Technology
and a Ph.D. in electrical engineering, as well as dozens of telecommunications
patents to his name. He then immediately proposed a solution to the problem
that the group had convened to discuss. It is most likely that this manager
came from:
|
a.
|
Saudi Arabia
|
|
b.
|
Japan
|
|
c.
|
United States
|
|
d.
|
Spain
|