52. Any information that individuals communicate
(verbally or nonverbally) about themselves to others is called
|
a.
|
self-disclosure
|
|
b.
|
open communication
|
|
c.
|
vulnerability
|
|
d.
|
individual communication
|
ANS: A
53. ____
individuals may repress their real feelings while ____ individuals expose a
great deal about themselves to anyone they meet.
|
a.
|
Nondisclosing, total disclosure
|
|
b.
|
Noncommunicating; communicating
|
|
c.
|
Shut; candid
|
|
d.
|
Closed; open
|
ANS: A
54. Active
listening is ____ to encourage appropriate levels of feedback and openness.
|
a.
|
necessary
|
|
b.
|
indirect
|
|
c.
|
unnecessary
|
|
d.
|
optional
|
ANS: A
55. Tests
of listening comprehension suggest that people often listen at ____ efficiency.
|
a.
|
15 percent
|
|
b.
|
20 percent
|
|
c.
|
25 percent
|
|
d.
|
75 percent
|