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Which of the following is true regarding uncertainty and organizations?

24. Which of the following is true regarding uncertainty and organizations?
a.
Through proper preparation, the potential crises facing an organization can be totally eliminated.
b.
Business leaders often prepare to handle only the types of crises they’ve already suffered.
c.
Business leaders often do not prepare to handle any possible crises.
d.
None of these are true


ANS:  B                   

   25.   Many potential crises facing organizations _____.
a.
can have their consequences reduced by anticipation and preparation for their likelihood and severity
b.
are unforeseeable and unable to be prepared for
c.
can be eliminated with adequate preparation
d.
none of these


ANS:  A                      

   26.   According to Change Competency: Shoes For Crews Reduces Risk and Uncertainty, what doe the Shoes for Crews warranty cover?:
a.
It consists of a lifetime guarantee and will replace shoes for employees as needed- free of charge
b.
It reimburses companies up to $5,000 for each worker’s compensation claim paid if an
employee slips and encounters an injury while wearing a pair of the company’s shoes.
c.
It covers all of a worker’s compensation claim paid if an employee slips and encounters an injury while wearing a pair of the company’s shoes.
d.
None of these are true


ANS:    B