27. According to Change Competency: Shoes For Crews
Reduces Risk and Uncertainty, which of the following has been a result of the
warranty implemented by Shoes For Crews?:
|
a.
|
Shoes For Crews sales increased 3-fold
within the first year of implementing the program.
|
|
b.
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Shoes For Crews initially suffered great
financial loss, but have successfully recovered.
|
|
c.
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50% of US employees wear Shoes for Crews
brand.
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|
d.
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9 of the 10 largest restaurant chains in
the country either buy the Shoes For Crews brand for their employees or urge
them to do so.
|
ANS: D
28. ____
describes the limitations of rationality and emphasizes the decision-making
processes often used by individuals or teams.
|
a.
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Satisficing
|
|
b.
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Temporal immediacy
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c.
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Bounded rationality
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|
d.
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Concentration of effort
|
ANS: C
29. ____
is the tendency to select an acceptable, rather than optimal, goal or decision.
|
a.
|
Satisficing
|
|
b.
|
Satisfying
|
|
c.
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Settling
|
|
d.
|
Resting
|
ANS: A
30. The
____ is among the four basic models of organizational decision making.
|
a.
|
tacit model
|
|
b.
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bounded rationality model
|
|
c.
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lateral model
|
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d.
|
dynamic model
|