20. The
most visible level of organizational culture is:
a.
|
shared behaviors
|
b.
|
shared assumptions
|
c.
|
cultural values
|
d.
|
cultural symbols
|
ANS: D
21. Words
(jargon or slang), gestures, and pictures or other physical objects that carry
a particular meaning within a culture are referred to as:
a.
|
cultural symbols
|
b.
|
cultural icons
|
c.
|
cultural values
|
d.
|
shared assumptions
|
ANS: A
22. Which
of the following is not one of the major challenges that confront every
organization and typically influence the formation of organizational culture?
a.
|
external adaptation and survival
|
b.
|
downsizing
|
c.
|
internal integration
|
d.
|
all of these are such challenges
|
ANS: B