75. The ____ skill is especially important in both
nonverbal communication and active listening.
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a.
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questioning
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b.
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empathizing
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c.
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describing
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d.
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concretizing
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ANS: B
76. The
communication competency is linked to effective performance of all but
which of the following skills?
|
a.
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active listening skill
|
|
b.
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questioning skill
|
|
c.
|
influencing skill
|
|
d.
|
empathizing skill
|
ANS: C
77. The
communication competency is linked to effective performance of which of the
following skills?
|
a.
|
liaison skill
|
|
b.
|
monitoring skill
|
|
c.
|
questioning skill
|
|
d.
|
disseminating skill
|