88. Social
skills refers to:
|
a.
|
recognizing one's emotions, strengths
and limitations, and capabilities an how these affect others
|
|
b.
|
sensing what others need in order for
them to develop
|
|
c.
|
the ability of a person to influence
others
|
|
d.
|
how likeable a person is
|
ANS: C
89. Emotional
intelligence refers to:
|
a.
|
how intelligent an individual is
|
|
b.
|
how smart an individual is
|
|
c.
|
how capable an individual is in terms of
technical skills
|
|
d.
|
how well an individual handles
themselves and others
|
ANS: D
90. In
the Teams Competency: Why Personality is Important at Starbucks, the
organization looks to hire people who do not show anxiousness or hostility to
others even under stressful conditions. Therefore, they are looking to hire
people with high:
|
a.
|
agreeableness
|
|
b.
|
emotional stability
|
|
c.
|
conscientiousness
|
|
d.
|
likeability
|
ANS: B
91. In
the Teams Competency: Why Personality is Important at Starbucks, many
applicants say they apply to Starbucks for the opportunity to work in a place
where “I feel I have value.” This would indicate that many of Starbucks’
applicants are high on:
|
a.
|
conscientiousness
|
|
b.
|
extroversion
|
|
c.
|
agreeableness
|
|
d.
|
emotional stability
|