9. The
type of group that develops out of the day-to-day activities, interactions, and
sentiments of the members for the purpose of meeting their social needs is
a(n):
|
a.
|
task group
|
|
b.
|
informal group
|
|
c.
|
hot group
|
|
d.
|
nominal group
|
ANS: B
10. Which
of the following statements most appropriately differentiates an informal group
from a formal group?
|
a.
|
Only an informal group is formed from
the day-to-day interactions of individuals.
|
|
b.
|
Only an informal group is a small number
of individuals who communicate person-to-person.
|
|
c.
|
Only an informal group is specifically
created by management.
|
|
d.
|
Only an informal group is a small number
of individuals who work to achieve one or more common goals.
|
ANS: A
11. A
single group in an organization may serve:
|
a.
|
friendship purposes
|
|
b.
|
task purposes
|
|
c.
|
only organizationally defined purposes
|
|
d.
|
both task and friendship purposes
|
ANS: D
12. Which
of the following statements about informal groups in organizations is false?
|
a.
|
Informal groups can exercise undesirable
power over individual members.
|
|
b.
|
The purposes of informal groups are not
necessarily related to formal organizational goals.
|
|
c.
|
The formal organization has no influence
on the formation of informal groups.
|
|
d.
|
Informal groups can't always be
classified simply as positive or negative because many exhibit both
characteristics from time to time.
|
ANS: C