88. In Self Competency: Sanjiv Das’s Leadership at
CitiMortgage, what is the single biggest issue Das faced:
a.
|
high morale from employees
|
b.
|
unemployment and negative sentiment
towards banks
|
c.
|
social barriers within the company
|
d.
|
competition with other banks
|
ANS: B
89. The
term ____ refers to goals that two or more individuals, teams, or groups might
pursue but can't be achieved without their interaction and cooperation.
a.
|
KSA goals
|
b.
|
collectivist goals
|
c.
|
superordinate goals
|
d.
|
contextual goals
|
ANS: C
90. ____
is(are) the outcomes desired for the team as a whole, not just goals of the
individual members.
a.
|
Group size
|
b.
|
Group think
|
c.
|
Superordinate goals
|
d.
|
KSA goals
|
ANS: D
91. The
effective size of a team can vary from ____ members to a normal upper limit of
about ____ members.
a.
|
3, 7
|
b.
|
4, 12
|
c.
|
3, 16
|
d.
|
13, 16
|
ANS: C