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Which of the
following is not cited as one of the costs and concerns that the growing
diversity of employees is bringing to many organizations?
|
a.
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communication difficulties
|
|
b.
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increases in role reversal
|
|
c.
|
turnover
|
|
d.
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intraorganizational conflict
|
ANS: B
94. Among
the guidelines for effective diversity management programs, managers and
employees must understand that ____ will embody different perspectives and
approaches to work and must truly value a variety of opinion and insight.
|
a.
|
organizational culture
|
|
b.
|
managerial philosophy
|
|
c.
|
employee values
|
|
d.
|
a diverse workforce
|
ANS: D
95. All
of the following are among the guidelines for effective diversity management
programs except:
|
a.
|
Promote personal development among
employees.
|
|
b.
|
Emphasize a clearly stated and widely
understood mission statement.
|
|
c.
|
Expect high standards of performance and
ethics from everyone.
|
|
d.
|
Improve self-understanding on the part
of managers and employees.
|
